I email hikvision to request support, no response, no way to ask for help,

help
Are the cameras showing up on the USB bus in the device manager?
This is normal for some types of industrial cameras.
Thank you
thank youOBNRacerMan wrote: ↑23 Nov 2020, 21:28
This is normal for some types of industrial cameras.
My former Mindvision SUA630M cameras were not in the Cameras section, but in the imaging Devices tab:
cam-usb3.0_02.jpg
The new Daheng MER630 cameras are located in the Machine Vision Digital Cameras tab:
daheng_properties_04.jpg
And only one Daheng brand camera can work with HP3Dscan:
hp3dscan_15.jpg